Can You Take a Phone Interview Again From an Employer With Indeed Assesements

In this guide, you lot'll learn how to use Indeed'southward employer tools to find and hire quality candidates. Learning how to use these tools puts you in a better position to bring on cracking new employees and create a more efficient hiring procedure.

Read on to learn about:

  • Using Bidder Qualifications and Assessments to filter candidates
  • Connecting with candidates and scheduling interviews
  • Hiring nearly (with phone pre-screen tips)
  • Making competitive job offers
  • Reaching out to Indeed if you need help

Quick navigation:

  • Motivating candidates to utilize
  • Identifying quality candidates
  • Collaborating with your team
  • Using the Employer Dashboard
  • Interviewing candidates on Indeed
  • Making a task offer
  • Contacting Indeed Customer Success

Motivating candidates to apply


When you post a job on Indeed, you can choose to create a free* list or pay to sponsor your task to amend its visibility in job seeker searches. Yous tin can also customize your Indeed Company Page to help potential candidates learn more about life at your company.

Showtime edifice a strong employer brand by claiming your Indeed Visitor Page. Through featured employee reviews, work happiness ratings, priority roles and company updates, your company page can help y'all compete for the talent you want.

Job seekers that visit your company page are, on average, ii.5x more than likely to apply.**

*Terms, conditions, quality standards and usage limits apply
**Source: Indeed data (worldwide)

Identifying quality candidates on Indeed

Indeed helps you lot detect people with the skills and qualifications yous're looking for. That way you spend less time searching for suitable candidates and more than time connecting with potential hires.

Screen for cardinal skills and qualifications


Depending on the job, you might want to require a candidate to answer questions virtually special certifications, work experiences or software proficiencies. Their answers to these screener questions can indicate whether or not they meet your hiring criteria (e.grand., education level, years of experience, linguistic communication abilities, power to relocate, geographic location).

Indeed provides a number of pre-written screener questions based on your chore title to choose from on the Applicant Qualifications section of your chore post, but you tin can also create your own questions.

Some of our customizable screener question formats include:

  • Yes/No
  • Multiple pick
  • Short answers
  • File upload (like certificates and portfolios)

Your questions tin can be marked as "deal breakers" or optional to brand sure y'all only pay for qualified applicants that come across your "deal breaker" requirements. With "deal breakers" you give Indeed permission to deprioritize applicants and file them under Rejected in your employer dashboard. This tin can besides exist useful because even if a candidate lacks an optional or "nice-to-have" qualification, they might still exist a neat fit and could exist worth reviewing.

An image of the applicant qualifications page on Indeed

Add every bit many Applicant Qualifications as needed for the office.

Filter to detect quality candidates

Every bit people beginning applying for your job(s), you can use your Employer Dashboard to filter your applicants based on their answers to your questions. You tin can also filter past other criteria similar education, location and piece of work feel to chop-chop notice top candidates.

For more info about filtering and keeping track of candidates, read our article on How to Screen and Manage Candidates with Indeed for Employers.

You tin can simply filter applicants past the questions yous marked as bargain breakers. Questions marked optional volition non appear in your Employer Dashboard.

Screen applicants with Indeed skills tests

Indeed Assessments, or skills tests, are another neat tool to help you quickly identify quality candidates. For example, y'all can test your applicants' knowledge of technical subjects or general abilities like critical thinking. When y'all add a skills test, applicants will receive a notification to complete it afterwards applying to your job opportunity. You tin can so filter candidates in your dashboard based on whether or non they have taken the assessment, and based on their results.

Another benefit is that Indeed Assessments help guess the interest level of chore seekers. Employers have told the states that job seekers who take the time to complete an assessment exam are, in general, more likely to exist serious about the job.

A screenshot of the automated testing portion of the Indeed Employer Dashboard

Click Edit Task on a task in your Employer Dashboard to choose and send a skills test.

Yous can add an assessment to your task post on the Customized Screening page. Indeed will suggest relevant skills tests based on the chore title, and you tin always scan the itemize to detect more than. You tin can likewise choose to let Indeed send the tests to individual applicants on your behalf. Only select the checkbox adjacent to the Indeed Assessments Terms.

If you lot already posted a chore and would like to add an cess, click Edit Job in your Employer Dashboard. Then select Assessment Types and edit the assessments you'd like to include. If a candidate has already applied, you can prompt them to take the assessment. Just get to that Candidate's page, click More than Actions and so select Ship Assessment from the list of options.

Unlike Applicant Qualifications, you tin can't require applicants to complete an assessment. It'southward important to recollect that a person might be a great candidate even if they don't consummate your assessment exam — simply whoever yous choose to move forward with is upward to you!

Collaborating with your team

Indeed also features a function that allows y'all to invite colleagues to counterbalance in on candidates, collaborate on job posts and review billing info. By adjustment with your team earlier on in the hiring procedure, you lot can salve fourth dimension and move fast when the time comes to make an offer.

Share and discuss job applicants

First you'll need to invite your colleagues and so they tin review your applicants. Yous can do this by visiting the Awarding Settings folio under Communication Settings. Then add together your colleagues' email addresses and ready their permissions level. They'll receive an email which allows them to admission your Employer Dashboard, review candidate qualifications and share notes nearly candidates.

Export candidates

If you'd rather send a candidate's info to a colleague by electronic mail or instant bulletin, you lot can exercise that too. From the Employer Dashboard, select the checkbox at the top left, and then click Select Candidates. You can and then select one or more candidates to export from whatsoever Open up, Paused or Closed job.

Some of your coworkers may be more than comfy reviewing a resume in their email inbox. By exporting, you can apace ship a candidate's resume by email to get candidates approved fast.

Using your Employer Dashboard


Your Employer Dashboard is your one-finish shop for hiring on Indeed. It's where you tin can exercise everything from editing your job posts to contacting candidates. Here's how to make the near of your Employer Dashboard:

Managing candidates

As you use the filters in your Employer Dashboard to review applicants, you can mark each person with a Yep (√), Maybe (?) or No (X). You tin can and then filter by Applicant Status to quickly sort through and focus solely on the candidates you lot're interested in.

Job seekers tell u.s. that even though information technology can be hard to hear, they adopt to know when they are no longer being considered for a role. When you come up across applicants who aren't a proficient fit, click the Reject Candidate push button in the candidate's contour to automatically send a polite bulletin that lets them know they are no longer beingness considered for the job.

This is a view of the candidates tab

Click the column headers to quickly discover candidates who fit your hiring criteria.

Indeed helps you stay organized by automatically tagging applicants in your dashboard with ane of the following statuses every bit you lot motility through the hiring procedure:

  • Awaiting review
  • Reviewed
  • Contacting
  • Rejected

If you do make a hire, you'll want to manually modify the candidate's Applicant Status to Hired and then Indeed can optimize your experience for your next job. Updating a candidate's status can too help you lot stay organized, rail your ROI and reference your hiring history at a later date.

Read more: How to Screen and Manage Candidates with Indeed for Employers

Communicating with candidates

When you're fix to first the interview process, you tin accomplish out to candidates correct from your Employer Dashboard. Keeping all your messages with candidates in one place can help you track where each applicant is in the hiring process and ensure a bully potential rent doesn't skid through the cracks.

Your messaging inbox consolidates your conversations across all of your jobs on Indeed. By making sure you reply to each message, you can work your way towards the Responsive Employer Bluecoat, which shows up on all your chore posts to signify y'all're likely to reply to their application.

You lot can send a message or schedule an interview by clicking a candidate'due south profile on the Candidates Folio.

Messaging best practices

Reaching out to candidates with a bulletin is not only an opportunity to motion the hiring process along, but also an of import part of building trust with a potential teammate. Nosotros found that 77% of task seekers say they would take a negative perception of a company if they don't hear back after applying.¹

Not sure what to say when reaching out to a candidate? We've created candidate recruitment email templates you can use equally a foundation to quickly craft a message to quality candidates.

Indeed Employer Assist

If you desire to exist courteous to applicants you're no longer interested in and likewise save time, use Indeed Employer Assist. This feature will automatically notify candidates that they're no longer being considered if you don't take action or show involvement in them within 7, 10 or xiv days. The clock starts as soon as a candidate submits an application.

A day before the unreviewed candidate is due to receive a rejection notification, you'll receive an email notification. That way, if yous demand more than time to have activity on an application (e.g., respond to a bulletin, change their condition, download a resume), you can manually cull to proceed them in the running.

If you go on vacation, become besides busy to keep upward with reviewing applications or you receive more applications than you expected, you can break your job to finish receiving new applications.

Interviewing candidates on Indeed

Did you know that Indeed has everything you need to conduct a great interview? From sending calendar invites to connecting on a virtual interview, y'all can save time and interview prospective hires without leaving your desk.

Pre-screening candidates

Pre-screening is typically a quick telephone call betwixt a prospective candidate and a recruiter or Hour generalist. If the candidate seems similar a good fit, they're passed along to the hiring manager. The pre-screening telephone call is most commonly used to verify the candidate's credentials so the hiring manager tin spend their fourth dimension interviewing the nigh promising candidates.

Skillful pre-screening questions provide a window into a candidate's piece of work history, skill level and personality. They're also an opportunity to both evaluate how a candidate might align with your visitor civilisation and start off your relationship with a potential hire on a practiced pes. In fact, 46% of job seekers say authentic and genuine interviewers are the most important gene in developing a feeling of positive connection or esprit with a company during the interview stage.¹

Here are some phone interview questions to consider asking during your side by side telephone screen. Plus, some tips for conducting an effective phone screen.

After each pre-screen phone call, you can log notes in the candidate's profile in your Employer Dashboard and edit their applicant condition. Whatsoever notes yous add to the candidate conduct over and can help y'all evaluate the same candidate for other roles that may be a better fit.

An image from the interview tool

Schedule and carry your interview right from your Indeed dashboard.

Scheduling an interview

Ready to offset interviewing? Get-go, click Prepare up Interview on the candidate's profile to get started. Next, send out an interview invitation with some suggested times and the type of interview you want to schedule. Video conferencing is the default, simply you can also choose to schedule phone or in-person interviews.

You'll also want to make sure to send your candidate some information so they tin can prepare. Our data tells us that 72% of job seekers said that receiving detailed information prior to their interview led to a positive feel.²

When you send out your invitation to interview, the candidate volition receive your invitation via email. In order to save time and prevent no-shows, interviewees must manually confirm the interview time. Afterwards, both yous and the candidate will receive a confirmation with a agenda file so both parties can be certain they'll receive a notification to nourish. A link to your interview volition be sent to y'all and the candidate when they accept your invite.

Conducting a virtual interview on Indeed

Opting to conduct a alive virtual interview on Indeed can be a faster and easier choice over an in-person interview. To schedule a video interview, go to the Interviews tab on your Employer Dashboard and invite the candidate you want to interview.

Try to maintain an air of professionalism by making sure your space is gratuitous from loud noises and distracting backgrounds. Making a good impression is important when you consider that 55% of applicants who have a positive interview experience with a company tell their personal network most the feel (e.yard., friends, family, colleagues).¹ Hither are some best practices to follow when conducting virtual interviews.

Make sure you test your photographic camera and microphone before the interview begins so y'all know you lot'll be seen and heard past the candidate. We as well recommend starting off your interview by directly asking the candidate if they tin hear and see yous properly and so both parties tin can have the all-time interview possible. In the event you exercise feel connection bug, you can quickly telephone call the candidate on the telephone through Indeed's virtual interview tool so you don't miss a beat.

Image of a virtual interview in progress

Reference your candidate'southward resume as you conduct your virtual interview.

While a video telephone call may seem more casual than an in-person interview, endeavour to comport the interview as if it were in-person. Come up prepared with interview questions and give the candidate aplenty time to answer. We've compiled interview questions beyond 450+ job titles to help you lot fix the most effective interview questions based on the role y'all're hiring for.

Interviews are also your run a risk to communicate everything of import near the job, including why the candidate should work at your company versus anywhere else. Hither are some key areas to touch on:

  • Job duties, skills and requirements
  • Salary range and compensation construction
  • A "24-hour interval-in-the-life" job overview
  • Do good details
  • Career path examples

Making a job offering

From candidate to employee

You lot've gone from many candidates down to your superlative pick and now the ball is in their courtroom. Information technology'south possible that your top candidate will accept your offer, but they may take other offers on the tabular array. Your best bet is to extend an offer with a competitive salary and attractive perks and benefits. Nowadays your proposed compensation and benefits packet with some jerk room for negotiations. (See these tips for negotiating salary with candidates.)

Hither are a few things job seekers look at when considering an offer:

  • Paid time off (PTO), health insurance and other benefits
  • Location and commute times
  • Opportunities for growth
  • Company values and culture
  • Job security

Likewise, make sure to exist specific when you mention PTO, sick leave and holidays. It can make a big difference to candidates who are deciding betwixt multiple offers.

When y'all're ready to make an offer, email your finalist starting time to set up a time to talk. If the answer is "yeah," it'south time to agree on a outset engagement and send an offer letter. Remember, until a candidate signs the offer, they have not officially accepted.

Not certain how to write an offer alphabetic character? Check out these task offer letter samples and this offer alphabetic character email template.

One time the document has been signed and returned, yous've successfully made a hire – congratulations!

Contacting Indeed customer success


Need help navigating Indeed? Check out our Help Center. Log in to your business relationship, and click on Help Center in the carte at the top of the page.

A popular-up bill of fare will appear at the bottom of the page. You can search commonly asked questions or enter your ain in the search bar.

Image of the customer help center pop up in product

Email


Choose Send bulletin to submit your question into the form.

Chat


Click Contact u.s. so Chat with united states of america to begin a chat session.

Phone call


To speak to a client success specialist, call i-800-475-4361. Nosotros're available Monday–Fri from 8 a.yard. to 8 p.g. EST.

1 Source: Indeed Survey, northward=750

2 Source: Indeed Survey, n=504

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Source: https://www.indeed.com/hire/resources/howtohub/hiring-guide-using-employer-tools

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